Shipping Policy

Thank you for shopping with us. We are committed to delivering your order quickly, securely, and efficiently.

Order Processing

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has been shipped, you may receive tracking information via SMS, email, or WhatsApp.

Shipping Time

Estimated delivery times are:

• Major Cities: 2–5 business days

• Other Areas: 3–7 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges (if applicable) are displayed during checkout before your order is confirmed.

Cash on Delivery (COD)

Cash on Delivery (COD) is available for eligible locations. Please ensure someone is available to receive the package and complete the payment at the time of delivery.

Order Tracking

Tracking details will be provided once your order has been dispatched, where available.

Delays

While we strive to deliver all orders on time, occasional delays may occur due to factors beyond our control. We appreciate your patience and understanding.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 24 hours of delivery with clear photos of the package and product so we can assist you promptly.

Contact

If you have any questions regarding shipping or your order, please contact our customer support team through the contact information provided on our website.